Delivery Information

We Take Delivering Your Orders Very Seriously

We deliver all over South Africa and can provide shipping to other African countries.

We take deliveries very seriously and as a result endeavour to deliver on time. Delivery times are only guidelines, however, in rare situations deliveries may be late due to your location, accidents or local disruptions; in these instances we will not be liable for any resulting loss or damage. Please ensure that you check your delivery before signing for it. We do not offer compensation for any late deliveries.

Deliveries are only made on business days (Monday to Friday, not including public holidays). Goods will be left at the address specified if no-one is available at the time of delivery. If goods can't be left at address specified (at the driver’s discretion) they will be returned back to the REBEL Elite Fitness warehouse in Johannesburg. Resending these goods to you will incur additional delivery charges.

We recommend having your goods sent to a business address or to ensure someone is available to check and sign for the delivery, in order to permit fast and efficient service. We suggest no P.O. Box or Postnet Suites are used as the shipping address, as none of our shipping partners delivery to these types of addresses. 

Please note, it is not always possible for a courier company to call you before delivering goods. Ensure the correct postal code is used when adding your shipping details - our full postal code database, as supplied by our shipping partners, can be viewed here.

Please contact us if you have any questions regarding the delivery of your order.

 

Pick-ups (Order Collections)

If you choose the collect option of your order then you will need to collect your order from our warehouse located at Cnr George Allen & Mountjoy, Wilbart, Bedfordview/Germiston, Johannesburg, Gauteng, 1613.

Before collecting any orders, you will receive an email notifying you that your order is ready. If you come to collect an order before receiving this email, we can’t guarantee your order will be ready and it will be your responsibility to make arrangements to collect it once ready.

If you are organising your own courier to collect your order, please wait until you receive the email before arranging the pick-up; we will not be responsible for any charges you may incur if your courier arrives before your order is ready.

Please note that collection times of all deliveries, after notification that your order is ready for collection, is between 8:00am and 4:00pm Monday to Thursday, and 8:00am and 14:00pm on Fridays only. 

 

Delivery Time Guidelines

 

Between 0.1kg - 5kg

Allow for two to three days for city centres and outlying areas.

Between 5 - 15kg

Allow for two to three days for city centres and outlying areas.

Over 15kg

Allow for three to five days for city centres and outlying areas.