Terms & Conditions
Kindly note the following Terms and Conditions; Should you not understand the Terms and Conditions, it is your responsibility to ask REBEL Elite Fitness to explain it to you before accepting of the Terms and Conditions or continue using the website.
Although REBEL Elite fitness takes reasonable measures to make sure that the content on the website is accurate and complete, the use of the website is at your own risk and you undertake full responsibility for any loss subsequent from the use of the website or reliance on any information on the website.
Before using any of the equipment/and or gear available on the website please consult a physician. Improper use can result in injuries. REBEL Elite Fitness cannot be held liable for any injury, whether sustained through correct or incorrect use, which may occur through the use of any equipment available on this website.
We take reasonable measures to make sure that the content on the website is accurate and complete, but should any product reflect an incorrect price or incorrect information due to typographical error, we reserve the right to refuse or cancel any orders placed for that product. In the event of an order being refused or cancelled which has been paid for, we will issue a credit (via this online store) for the full amount.
If you are a CrossFit affiliate, a distributor or a reseller (retailer), then please register or contact us to register to access our products at wholesale prices. Once registered and approved, you will have access to all our products at wholesale prices, which will also reflect on this website once logged into your account.
Only approved customers will have access to our wholesale prices.
Terms of Sale
- All orders are subject to stock availability and price confirmation.
- The final purchase will not be completed until payment has cleared in our account and has been approved by us.
- Once your order is placed, all details are considered final. Please ensure you check your order and delivery address (these can’t be changed after the order is approved and dispatched).
- If the delivery address details you have provided are incorrect and you need your order redirected, you will be subject to additional charges with a revised amount.
End of Range Clearance Sales/Specials
- All End of Range Clearance Specials are only valid while stocks last and are based on a first-come-first-serve basis.
- No exchanges, refunds or returns are available for sale products.
- Standard warranties apply to all End of Range products, unless otherwise specified.
- Please allow for up to two weeks for delivery of your order.
- If you select "COLLECT IN STORE" as your payment option, please ensure your payment is made and that you ONLY collect once you have been notified by our sales team that your order is ready for collection.
Discount/Voucher code Sales/Specials
Discount does not apply to shipping
Does NOT apply to Concept2 products
Standard warranties apply to all products, unless otherwise specified.
Please allow for up to two weeks for delivery of your order.
If you select "COLLECT IN STORE" as your payment option, please ensure your payment is made and that you ONLY collect once you have been notified by our sales team that your order is ready for collection.
If you select "PAY ON COLLECTION" as your payment option, please ensure that you have been notified by our sales team that your order is ready for collection before you arrive to collect your order.
Black Friday T&C’s
- All products on Black Friday Sale are only valid while stock lasts and are based on a first-come-first-serve basis
- Strictly – NO RETURNS/REFUNDS/EXCHANGES.
- Please allow for a 14 day delivery lead time.
- The “Voetstoots” clause is in effect on the sale of Demo equipment and accessories.
- NO COLLECT IN STORE option is available.
- NO PAY ON COLLECTION option is available.
- NO PHONE CALL ORDERS available.
- If you receive wholesale pricing, there will be NO "Black Friday" sale price applied to the wholesale price.
- Discount vouchers, discount codes, kickback codes and gift vouchers will not be accepted or applied during Black Friday sales.
- Orders paid via EFT payments will only be processed once proof of payment (POP) has been received, if no POP is received within 2 hrs of purchase the order will be cancelled.
- Cancellations of orders - We reserve the right, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and REBEL Elite Fitness CC, in whole or in part, if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made, and accept no liability which may arise as a result of such refusal to process any order/sale.
- Reserved Cart - Placing Goods in the shopping cart without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping cart if stock is no longer available or the price thereof might change without notice. You cannot hold REBEL Elite Fitness CC liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
- “Black Friday specials” are only available online from the REBEL Store – www.rebelstore.co.za
- EFT payments must be paid within 2 hrs from time of order being placed. If we have received no proof of payment (POP) within the 2 hour period, the order will be cancelled.
- Customers who make use of the EFT payment method must use their order number as the payment reference. We will not be held liable for any cancelled/delayed orders due to incorrect payment reference.
- Credit Card payments are processed through VCS. If you are experiencing payment issues with VCS this is most likely due to your card not being 3D secure. Please contact your bank for further information on this.
- If order is placed “on hold” after attempting a credit card payment, this stock will not be held, you must place a new order. On hold orders will be cancelled immediately, if payment was successful, you will be refunded accordingly.
- THERE WILL BE NO PAY ON COLLECTIONS, payment will be strictly EFT or Credit/debit cards
- Orders will only be dispatched once payment has been received and cleared in our account.
- Expected delivery time for all orders will be 7-14 working days from payment clearing.
- There are NO COLLECTIONS
Although REBEL Elite fitness takes reasonable measures to make sure that the content on the website is accurate and complete this website is linked to our stock system, occasionally an item of stock that you purchase may not be available. In this instance, you will be given the option for a full refund on that item or be given an online store credit to purchase any products to that same value.
- Orders are released for dispatch only upon receipt of a cleared payment in full, unless otherwise arranged (i.e. where credit terms exist).
- Prices are all in South African Rands and include VAT.
- For international orders, you will be responsible for organising and booking your own shipping, unless otherwise prearranged with us.
- If one or more item on your order is backordered, the whole order will be dispatched when all those items are in stock. If you would like the order shipped in separate batches (based on availability) then you will incur the separate courier charges per batch.
Changes to these Terms and Conditions
REBEL Elite Fitness may, in its sole discretion, change any of these Terms and Conditions at any time. It is the responsibility of the client to frequently check these Terms and Conditions. Should you be satisfied with the changes you can proceed with your purchase. If you are not satisfied with the changes, please don’t proceed with placing any orders or in any other way use the website. You can contact our head office to discuss these changes.