Delivery & Collection
Delivery
Your order will not be shipped until the funds have cleared in our account. Please note that any costs incurred due to changes in your shipping address after your order has been received will be for your account. Please allow for 2 (two) to 3 (three) days for major metropolitan centres and 3 (three) to 5 (five) days for outlying areas.
Delivery Address
We recommend having your Rebel Elite Fitness CC goods delivered to an address where it is most likely to have someone available to check and sign for the delivery. Please do NOT use a P.O. Box or Postnet Suite for your delivery address.
Please note, it is not always possible for a courier company to call you before delivering goods. Ensure the correct postal code is used when adding your shipping details.
Delivery Locations
We deliver throughout South Africa. Standard delivery to anywhere in South Africa will always be available for all orders. In general, delivery to major metropolitan centres will be quicker and more cost effective than outlying areas. Please ensure that you check your delivery before signing for it.
Collection
We offer collection from two locations and the available options are based on stock availability in our Johannesburg and Cape Town warehouses. Stock availability for each product is displayed on each individual product page as well as in your cart.
If all the products in your cart are available in Cape Town and you select Western Cape as your shipping address province then the option to collect your order from our Cape Town retail store and warehouse will be available during checkout. If some of the items in your cart are NOT currently available in our Cape Town warehouse then the option to collect in Cape Town will NOT be available.
If you select Gauteng, Free State, Limpopo, Mpumalanga or North West as your shipping address province then the option to collect your order from our retail store and warehouse in Johannesburg will be available during checkout.
Times for all collections are between 08:00 and 16:00 Monday to Friday (excluding public holidays).
For location and address details for our retail stores and warehouses click HERE.
Schedule and timing
Deliveries are only made on business days (Monday to Friday, not including public holidays). Goods will be left at the address specified if no-one is available at the time of delivery. If goods can’t be left at the address specified (at the driver’s discretion) they will be returned to the Rebel Elite Fitness CC’s warehouse in Johannesburg. Resending these goods to you will incur additional delivery charges.
Rates
The cost of delivery is automatically calculated and provided during Check Out and is based on your order size, weight of each product, and delivery address.
Notification
Before collecting any order, you will receive an email notifying you that your order is ready. If you come to collect an order before receiving this email, we can’t guarantee your order will be ready and it will be your responsibility to arrange to collect it once ready.
Own courier
If you are organising your own courier to collect your order, please wait until you receive the email before arranging the pick-up. We will not be responsible for any charges you may incur if your courier arrives before your order is ready.