Delivery & Collection
Collection
Please note that collection can only take place from our retail store or warehouse located in Bedfordview Johannesburg. Times for all deliveries is between 8:00AM and 4:00PM Monday to Friday (excluding public holidays).
Location
We deliver throughout South Africa. Standard delivery to anywhere in South Africa will always be available for all orders. In general, delivery to major metropolitan centres will be quicker and more cost effective than outlying areas. Please ensure that you check your delivery before signing for it.
Schedule and timing
Deliveries are only made on business days (Monday to Friday, not including public holidays). Goods will be left at the address specified if no-one is available at the time of delivery. If goods can’t be left at address specified (at the driver’s discretion) they will be returned to the Rebel Elite Fitness CC’s warehouse in Johannesburg. Resending these goods to you will incur additional delivery charges.
Delivery timing guidelines
Your order will not be shipped until the funds have cleared in our account. Please note that any costs incurred due to changes in your shipping address after your order has been received will be for your account. Please allow for 2 (two) to 3 (three) days for major metropolitan centres and 3 (three) to 5 (five) days for outlying areas.
Delivery address
We recommend having your Rebel Elite Fitness CC goods delivered to an address where it is most likely to have someone available to check and sign for the delivery. Please do NOT use a P.O. Box or Postnet Suite for your delivery address.
Please note, it is not always possible for a courier company to call you before delivering goods. Ensure the correct postal code is used when adding your shipping details.
Rates
The cost of delivery is automatically calculated and provided during Check Out and is based on your order size, weight, and delivery address.
Checkout
You can select “Collect in store” during Check Out to conveniently collect your order. If you select this option then you will need to collect your order from our retail store and warehouse located at Unit 6-9 Sunview Shopping Centre, 7 North Reef Rd, Bedfordview, Germiston, South Africa.
Notification
Before collecting any orders, you will receive an email notifying you that your order is ready. If you come to collect an order before receiving this email, we can’t guarantee your order will be ready and it will be your responsibility to arrange to collect it once ready.
Own courier
If you are organising your own courier to collect your order, please wait until you receive the email before arranging the pick-up. We will not be responsible for any charges you may incur if your courier arrives before your order is ready.