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Terms & Conditions

Kindly note the following Terms and Conditions. Should you not understand the Terms and Conditions, it is your responsibility to ask Rebel Elite Fitness CC to explain it to you before accepting of the Terms and Conditions or continue using the website.


Disclaimer

Although Rebel Elite Fitness CC takes reasonable measures to make sure that the content on this website is accurate and complete, the use of the website is at your own risk and you undertake full responsibility for any loss pursuant to the use of the website or reliance on any information on the website.

Before using any of the equipment/and or gear available on the website, please consult a physician.  Improper use can result in injuries.  Rebel Elite Fitness CC will not be held liable for any injury, whether sustained through correct or incorrect use, that may occur using any equipment available on this website.


Prices

We take reasonable measures to make sure that the content on the website is accurate and complete, but should any product reflect an incorrect price or incorrect information owing to typographical or technical error, we reserve the right to refuse or cancel any orders placed for that product.  In the event of an order being refused or cancelled after it has been paid for, we will issue a credit (via this online store) for the full sum.


Terms of Sale

  1. All orders are subject to stock availability and price confirmation.
  2. The final purchase will not be completed until payment has cleared in our account and has been approved by us.
  3. Once your order is placed, all details are considered final. Please ensure you check your order and delivery address (this information can’t be changed after the order is approved and despatched).
  4. If the delivery address details you have provided are incorrect and you need your order redirected, you will be subject to additional charges with a revised sum.

Black Friday

  • All products on Black Friday Sale are only valid while stock lasts and are based on a first-come-first-serve basis.
  • Strictly NO RETURNS/REFUNDS/EXCHANGES.
  • Please allow 2 (two) weeks for delivery of your order.
  • Sale of demo equipment and accessories is strictly on a Voetstoots basis.
  • NO traditional EFT option is available but secure instant EFT (SiD) transactions are available
  • NO COLLECT IN STORE option is available.
  • NO PAY ON COLLECTION option is available.
  • NO PHONE CALL ORDERS available.
  • If you receive wholesale pricing, there will be NO “Black Friday” sale price applied to the wholesale price.
  • Discount vouchers, discount codes, kickback codes, and gift vouchers will not be applicable during Black Friday.
  • Cancellations of orders: We reserve the right to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Rebel Elite Fitness CC, in whole or in part, if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made and accept no liability that may arise as a result of such refusal to process any order/sale.
  • Reserved Cart: Placing goods in the shopping cart without completing the purchase cycle does not constitute an order for such goods, and as such, goods may be removed from the shopping cart if stock is no longer available or the price thereof might change without notice. You cannot hold Rebel Elite Fitness CC liable if such goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
  • Wishlist: Placing goods in your wishlist without adding them to your cart and completing the purchase cycle does not constitute an order for such goods, and as such, goods may be removed from the wishlist if stock is no longer available or the price thereof might change without notice.

End of Range Clearance Sales/Specials

  1. All End of Range Clearance Specials are only valid while stocks last and are based on a first-come-first-serve basis.
  2. No exchanges, refunds, or returns are available for sale products, unless otherwise specified.
  3. Standard warranties apply to all End of Range products, unless otherwise specified.
  4. Please allow for up to 2 (two) weeks for delivery of your order.
  5. If you select “Collect in store” as your shipping method, please ensure your payment is made and that you ONLY collect once you have been notified by our sales support team that your order is ready for collection.

Discount/Voucher code Sales/Specials

  1. Login as a registered user is required to apply the discount from a voucher or coupon.
  2. Discount does NOT apply to shipping.
  3. Discount does NOT apply to Concept2 products.
  4. Standard warranties apply to all products, unless otherwise specified.
  5. Please allow for up to 2 (two) weeks for delivery of your order.
  6. If you select “Collect in store” as your payment option, please ensure your payment is made and that you ONLY collect once you have been notified by our sales team that your order is ready for collection.

REBEL5K Free Shipping Promotion (Not valid during Black Friday Sale)

  1. The coupon code applies to any order over R5000.00 (inclusive of VAT)
  2. The coupon won’t be applied to any order where another coupon is used.
  3. The coupon code will not apply to items that are currently on sale.
  4. The coupon code will NOT be applied automatically at checkout if your order qualifies for FREE shipping. You will need to enter it manually.
  5. Free shipping does not apply to returns or exchanges. If a product in an order that used the REBEL5K FREE shipping discount code needs to be returned, the return shipping and delivery cost of a replacement product or size change in the case of apparel or footwear will be for the customers account.
  6. The discount only applies to orders for delivery in South Africa.

Payment

  • Payment can only be made using a credit/debit card.
  • Credit Card payments are processed through Payflex and SiD (Instant EFT) or Mobicred orders are processed through Paygate. If you are experiencing payment issues this is most likely owing to your card not being 3D secure. Please contact your bank for further information on this.
  • If order is placed “on hold” after attempting a credit card payment, this stock will not be held and you must place a new order. On hold orders will be cancelled immediately, and if payment was successful, you will be refunded accordingly.

Deliveries

  • Orders will only be dispatched once payment has been received and cleared in our account.
  • The expected delivery time for all orders is 3 (three) -5 (five) working days from payment clearing.

Stock

Although Rebel Elite Fitness CC takes reasonable measures to make sure that the content on the website is accurate and complete, this website is linked to our stock system. Occasionally an item of stock that you purchase may not be available. In this instance, you will be given the option for a full refund on that item or be given an online store credit to purchase any products to that same value.


Delivery

  1. Orders are released for despatch only upon receipt of a cleared payment in full, unless otherwise arranged (i.e. where credit terms exist).
  2. Prices are all in South African Rands and include VAT.
  3. For international orders, you will be responsible for organising and booking your own shipping, unless otherwise prearranged with us.
  4. If one or more item on your order is backordered, the whole order will be dispatched when all those items are in stock. If you would like the order shipped in separate batches (based on availability) then you will incur the separate courier charges per batch.

Changes to these Terms and Conditions

Rebel Elite Fitness CC may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to frequently check these Terms and Conditions.  Should you be satisfied with the changes you can proceed with your purchase. If you are not satisfied with the changes, please don’t proceed with placing any orders or in any other way use the website. You can contact our head office to discuss these changes.